Human Resource Management Essay Example | Topics and Well Written Essays - 3000 words - 8

Human Resource Management - Essay Example In the country, Helix Insurance has a long history dating back to 1924. Helix has been a pioneer in unitized products and Bancaassurance in the country and it has Bancassurance tie-ups with Centra Bank, TNBC, The Centurion Bank, AXN Bank and Express Bank. For four consecutive years in 2005, 2006, 2007 and 2008, Helix Insurance has had relatively high scores on the parameters of Credibility, Respect, Fairness, and Ethics in the survey administered by DeWalters Consultants. The systematic method employed to know the job related information, work activities, duties and responsibilities, and working conditions in conduct of a job is called job analysis. It is a systematic procedure for gathering, documenting and analyzing information about the requirements of a job. Job analysis is conducted to identify knowledge, skills and abilities a candidate needs to have to do a particular job or occupation. Job analysis helps in job description and specification, recruitment, selection, performance appraisal, placement, job evaluation, job design, and training and development. The results of job analysis are used for advertisements for vacant positions, knowing minimum requirements for hiring personnel, determining of appropriate salary levels, and work scheduling. In other words, it is used for writing job description and job specification. Job analysis begins by information gathering, goes through information processing to create a job description. A job analysi s for the position of Sales Representative in the Helix Insurance Company is done below. Sales Representative is required to keep abreast of the opportunities and risks, in a dynamic and competitive work environment. As such the focus, aims and objectives continuously evolve according to the changing market conditions. The Human Resource Department is entrusted to decide upon the number and the type of people that are required in the field.

Production of a Database of Styles and Guidelines for the Mountain Collegian Essay Example for Free

Production of a Database of Styles and Guidelines for the Mountain Collegian Essay This study was conducted primarily to produce a database of styles and guidelines for Mountain Collegian (MC) that would aid the publication in making its own stylebook. In the realization of this study, first, a survey questionnaire was floated to identify the areas needed by the publication. Based on the data gathered through the said survey questionnaire, the 10 areas identified by the respondents, the current members of the publication, were capitalization, abbreviation, acronyms, bylines and credits, names and titles, italicization, numerals, dimensions, punctuation, and reported speech. After the ten areas of style needed by the publication were identified, issues of MC from 2000 to 2010 were analyzed for the determination of consistent and inconsistent styles practiced by the publication. Two issues for each editor-in-chief were used. Thus, a total of 20 issues and 340 articles were used for the analysis. The analysis showed that many consistent styles are practiced by MC in areas of capitalization, abbreviation, acronyms, and punctuation. The consistent styles identified were automatically included in the database as these are manifestations of the practice and journalism culture that MC has. However, despite the many identified consistencies in styles, many inconsistent styles were also noted. With these inconsistencies, a survey questionnaire was created to determine the preference of MC on styles that are inconsistent. It is recommended that the other areas of journalism styles of Mountain Collegian be looked into and analyzed for consistency. The Mountain Collegian (MC), the official student publication of Benguet State University, believes in the virtues of clear and effective communication. Thus, it constantly strives to uphold accuracy, precision and consistency in writing for it believes that these are stamps of professionalism in the practice of campus journalism. Existing under this principle and guided by the importance of sharpening the meaning of facts and news stories, MC relentlessly reminds its student journalists not to be casual about language usage, English for that matter, and to exercise precision of language. However, there are strong oppositions regarding this matter. Writers and even some academicians themselves claim that the constant stress on proper English is merely a form of snobbery and has no place in the fast-paced world of journalism. Also, adhering to rules of a constantly evolving language in the practice of journalism is deemed irrelevant as many writers- particularly the young blood of journalists- think of these rules and styles as suppressive forces obstructing their creativity. However, Stovall (2002) said that style is not a rigid set of rules established to restrict the creative forces in the writer. Style imposes a discipline in writing that should run through all the activities of a communicator. It implies then that the communicator is precise not only with writing but also with facts and with thought. Paying attention to the details of writing – and getting those right – means that a writer is likely to be paying attentions to facts, context, and meaning. Style, as pointed by the United Press International Stylebook, is the intangible ingredient that distinguishes outstanding writing from mediocrity. In addition, Stovall said that adherence to a constant style is vital to the society. He quoted Thomas W. Lippman in the preface of The Washington Post Deskbook on Style saying, â€Å"A newspaper is part of a society’s record of itself. Each edition lives on in libraries and electronic archives to be consulted again and again by the scholars and journalists of the future. The newspaper is thus the repository of the language, and we have a responsibility to treat the language with respect. The rules of grammar, punctuation, capitalization, spelling, and usage set down here are our way of trying to meet that responsibility. Thus, clear story-telling and language is at the heart of good journalism. Theodore M. Bernstein said that writing should be treated like a precision instrument; it should be sharpened and it should not be used carelessly. Since consistency and precise word usage are also utterly important in communication, perceived misuse of English, which is the language of international journalism, and inconsistencies in style then shall not cause readers to veer away and be distracted from what is more important – the creative and focused aspects of the message. Furthermore, according to the BBC News Styleguide (2010), the best journalists appreciate that writing well is not a tiresome duty but a necessity. Consistency. Precision. Accuracy. These therefore are the fundamental reasons why it is vital for a publication, for MC for that matter, to have a set of rules, styles, and guidelines. Since its establishment in 1965, MC has not produced its official style book yet although attempts were made to do so. The style book, though, just what it is – is merely a guide. It is not a collection of rules and regulations. It is not a dictionary and it is not a list of what is acceptable and what is not. In a world that’s awash with poor usage, a stylebook sensitizes the writer to the use of language toward achieving the nobility of the practice of journalism. For The Mountain Collegian, a stylebook will serve not only as the brick and lumber of its house but also most importantly as an archive of decades of not only responsible but also language sensitive practice of journalism. This shall serve as a record of MC’s editorial practice handed down by generations of student journalists that have shaped MC to what it is today.

Free Essays - Catcher in the Rye Still Relevant Today :: Catcher Rye Essays

The Catcher in the Rye - Still Relevant to Today's Youth To begin, The Catcher in the Rye by J. D. Salinger is unique. The novel is written from the perspective of a teenager who lives in New York in the 1950's. From the context in the beginning and the end of the book, "I'll just tell you about this madman stuff that happened to me around last Christmas just before I got pretty run-down and had to come out here and take it easy" (page 1), "I could probably tell you what I did after I went home, and how I got sick and all, and what school I'm supposed to go to next fall, after I get out of here, but I don't feel like it" (page 213), we can infer that Holden Caulfield, the aforementioned teenager, is in a mental hospital. However, he tells the story through flashback of a three-day period sometime before Christmas the year before. This is unusual because most novels cover much more time than three days. This is one reason why this novel is so unique. Although the novel is spread over only three days, we learn so much about the p rotagonist, and many other characters, because all Holden's thoughts and feelings, especially about other characters, during these three days is portrayed, nothing is left out. My favorite part of the book is probably Holden's interaction with and description of Ackley in Chapter 3. This is probably my favorite part of the book because I can relate to the protagonist in that I have to put up with my neighbor who fits the description of Ackley perfectly. Ackley is a rather nosy fellow who comes over through a window and without permission. He plays with all of Holden's possessions, and then puts them back in different locations. He cuts his nails all over Holden's room, stands in his reading light to talk to him, and he never brushes his teeth. I also enjoy not only this part, but also other descriptions of other characters, because the author has a totally unique way of describing people. "He was exactly the kind of a guy that wouldn't get out of your light when you asked him to" (page 21), "He was one of those guys that think they're being a pansy if they don't break around forty of your fingers when they shake hands with you" (page 87). Free Essays - Catcher in the Rye Still Relevant Today :: Catcher Rye Essays The Catcher in the Rye - Still Relevant to Today's Youth To begin, The Catcher in the Rye by J. D. Salinger is unique. The novel is written from the perspective of a teenager who lives in New York in the 1950's. From the context in the beginning and the end of the book, "I'll just tell you about this madman stuff that happened to me around last Christmas just before I got pretty run-down and had to come out here and take it easy" (page 1), "I could probably tell you what I did after I went home, and how I got sick and all, and what school I'm supposed to go to next fall, after I get out of here, but I don't feel like it" (page 213), we can infer that Holden Caulfield, the aforementioned teenager, is in a mental hospital. However, he tells the story through flashback of a three-day period sometime before Christmas the year before. This is unusual because most novels cover much more time than three days. This is one reason why this novel is so unique. Although the novel is spread over only three days, we learn so much about the p rotagonist, and many other characters, because all Holden's thoughts and feelings, especially about other characters, during these three days is portrayed, nothing is left out. My favorite part of the book is probably Holden's interaction with and description of Ackley in Chapter 3. This is probably my favorite part of the book because I can relate to the protagonist in that I have to put up with my neighbor who fits the description of Ackley perfectly. Ackley is a rather nosy fellow who comes over through a window and without permission. He plays with all of Holden's possessions, and then puts them back in different locations. He cuts his nails all over Holden's room, stands in his reading light to talk to him, and he never brushes his teeth. I also enjoy not only this part, but also other descriptions of other characters, because the author has a totally unique way of describing people. "He was exactly the kind of a guy that wouldn't get out of your light when you asked him to" (page 21), "He was one of those guys that think they're being a pansy if they don't break around forty of your fingers when they shake hands with you" (page 87).

Titanic Essay examples -- essays research papers fc

TITANIC This paper will be about the sinking of the R.M.S. Titanic. Some people call this sinking the greatest maritime disaster. It wasn't just the fact that the ship sank, but also all the different circumstances that caused this ship to sink and take so many lives. In the time period of 1900's-1915's many things happened. One major disaster was the sinking of the Titanic. The information will be gathered from the library, a documentary film, the Internet and personal books. From these resources the paper will explain about how the Titanic sank, some of the people who were on the ship and how it was found after over 70 years at the bottom of the Atlantic. People who read this paper should learn about the history of the Titanic. The Titanic was originally designed to have three funnels, but four were used to make it look better. The fourth funnel was actually just an air vent. The main dining room was supposed to have a large dome but it was changed to a normal ceiling. The staircase was enlarged so it fanned out at the landing of each deck, as well as adding a large glass dome above it. Also, two extra elevators were added making a total of four. "She was the most beautiful ship afloat. No ship will ever resemble her class and luxury." ("R.M.S Internet") The R.M.S. Titanic was believed to be unsinkable. Bruce Ismay was the White Star Line chairman on the Titanic; he told the captain that the ship was unsinkable because the ship could have any four watertight compartments damaged and still stay afloat. He also believed that anything big enough to sink this ship, could be seen from miles away and be avoided. Mr. Ismay said, " Not even god himself could sink this ship." ("Titanic" Internet) Originally the plan called for 64 lifeboats but only 20 lifeboats were used. There were 14 wood lifeboats that could hold 65 people each. Two woodcutters that could hold 40 people each and four collapsible boats that could hold 40 people each. These lifeboats would only be able to hold about half of the passengers in an emergency. ( Internet) Knowing the lifeboats would only be able to hold about half of the passenger's, crewmembers still only filled some of the boats with less then 30 people. These boats were hal... ...e think that they should raise the Titanic so that they could explore it and study it. I think they should leave it where it is, out of respect at least. People lost their lives on this ship and deserve a place to spend their time. Not only will they disrespect the dead, but also by raising the ship, they will disrupt everything. Once the steel hits the oxygen, it will begin to corrode. After awhile, there will be no Titanic left at all and just so they could study it. " The Titanic surely should never be raised, it is a cemetery to all those who lost their lives that nite."(Ballard "Long" 708) WORKS CITED Ballard, Robert D. "How We Found Titanic." National Geographic (December 1985): 696-718. Ballard, Robert D. "A Long Last Look at Titanic." National Geographic (December 1989): 698-727. "R.M.S. Titanic†¦the story told." Internet. http://www.titanic.cc/titanic.htm. (4 Feb. 2001). "The Titanic Tragedy." Internet. http://www.angelfire.com/ct/titanickateleo/page11.html. (4 Feb. 2001).

Skills Management and Conceptual Skills

Introduction Research by Robert L. Katz found that managers need three basic and important skills: technical, human and conceptual. What is more, these three skills are relatively essential to managers who are at different levels that include first-line, middle, top management positions. There will be a discussion about the importance of conceptual skills that are needed by all managers at all levels, especially by top level of managers. The purpose of this essay is to identify and discuss the importance of conceptual skills that top managers are required to demonstrate.The essay will state why conceptual skills are not so important as much as lower managers through some supporting evidences,why conceptual skills become more important in top management positions than in other positions, and how top managers use conceptual skills in reality. At the end of essay, a conclusion the major findings will be provided. 1 Conceptual skills mean the ability to think and to conceptualize about a bstract and complex situations (Katz, R. L, 1974). It is different from technical skills and human skills.Technical skills tend to be more essential for lower-level managers because they should have the job specific knowledge and techniques to manage the work of non-managerial people (Katz, R. L, 1974). For example, accounts payable managers should know accounting rules and standardized forms very well so that they can solve problems which relevant to accounting fields. Whereas, human skills are important for managers at all levels, because every manager should have ability to work well with other people individually and in a group, all of managers deal directly with people.They should build cooperative spirit and motivate other workers. For example, first-line managers of food servicing company should communicate with producers to know how everything is going and where they should improve, so effective talking is very necessary to the whole company for any level of managers (Robbin s, S. P, 2011). Even though conceptual skills are not so important as much as lower managers, it does not mean lower managers do not use conceptual skills. In some situations, some of their works are related to conceptual abilities.It is little for mid-level managers, and it is not very required for first-level managers. While these lower-level managers should also make decisions to solve problems in some complex problems in their managerial fields. Whereas Katz thought that lower-level managers normally spend relative more time dealing with observable objects and processes, but upper-level managers often deal with abstract and complex ideas. So top managers’ responsibility matches conceptual skills, because top managers should make organization-wide decisions and establish the goals and plans that affect the entire organization (Robbins, S.P, 2011). That is why top managers are supposed not to only pay attention to small things, they should be leaders and have conceptual ski lls to lead the whole company to get more profits and access to success. Turn to lower-level managers, first-line managers are the lowest level of management, they coordinate the work of people who are non-managerial employees, such as producers. While middle managers manage the work of first-line managers (Robbins, S. P, 2011).Therefore, first-line managers should have special skills like technical skills, so that they can know how to supervise those producers to produce goods. 2 Conversely, conceptual skills are probably some of the most important management skills, which are very important to top managers especially. Katz proposed that these skills become more essential in top management positions. The reason for this is that top managers often deal with abstract ideas, and they are responsible for making organization-wide decisions and establishing the goals and plans that affect the entire organization.While conceptual skills can be described the ability to conceptualize about abstract time, they must see the organization as a whole and clear about the complicated relationships between various subunits. Then these abilities are essential to effective decision-making. So from the definition of conceptual skills, top managers should have many necessary skills, first is problem solving, they need to combine the whole organization together and use professional skills in practice to find how a party will be and what it will be like.The second key probably is study as a whole, so it is related to conceptualize about things. So they will not treat an organization as a part of the industry, looking the organization as a whole can help managers make decision or do something effectively. Conceptual skills also include creative thinking, which needs managers should have creative ideas, no matter for human management or the whole part management. In another word, conceptual skill is the ability to think in terms of models, frameworks and broad relationship such as lo ng-range plans.While technical skill has different characteristics of job performance, it does not matter at the operating and professional levels, but as employees are supposed to develop leadership responsibilities, their technical skills become proportionately less important, they increasingly depend on technical skills of their subordinates; in many cases they have never practiced some of the technical skills that they supervise. Conceptual skill deals with ideas, whereas human skill concerns people and technical skill involves things.So conceptual skills conclude knowing how to formulate ideas, so managers who have strong conceptual skills are supposed to have cognitive abilities to solve problems creatively and effectively. Therefore they can create new products, then they can examine a complicated issue or formulate a distinct and specific action. So when top managers make wide-decisions, conceptual skills are necessary, it will help them to do managing work easily and effect ively (Glaser, R. , & Resnick, L. B, 1989). 3Mintzberg concluded ten different roles but those roles are highly interrelated. Interpersonal role should be symbolic, which is essential for top managers, because top managers are leaders, their ability is to lead, supervise and motivate workers. So during this time, conceptual skills will be used because of many complex situations with employees and employers. Informational roles need managers to have the ability to receive, collect and disseminate information. Decisional roles are typically important to top managers.In usual time, they should do wide-making decisions, they will face many complex and abstract situations, but as a leader, they should solve these problems using their managerial skills. So they will use conceptual skills to make decisions due to solving all of abstract situations (Robbins, S. P, 2011). Otherwise, strategic planning is necessary for top managers in reality. Planning implementation is especially important, which needs managers to implement strategic planning effectively through formalizing and discipline.Managerial innovation includes total quality management. The generation of innovation results in an outcome – a product, service, technology, or practice that is at least new to an organizational population. Decision skills and strategic planning skills are fundamental factors of conceptual skills. For example, Facebook chief executive Mark Zuckerberg planned to offer a search feature like Google, he combined social and search together, people can do many things at the same place, even finding a good restaurant or learning about a good job.Facing the biggest competitor Google, Mark needs strategic planning skills to make latest strategies to deal with intense competitions this kind of complex situations. Therefore decision skills and strategic planning skills are related to conceptual skills. How do chief executive officers (CEOs) use conceptual skills? They set the tone for th e organization via the vision they express, decisions they make, policies they implement, and what they pay attention to, measure, and reward (Finkelstein, Hambrick, & Cannella, 2009).Those abstract situations they should face are very normal to a company. How will the members perform, how will set a correct direction, or how to coordinate relationships with stakeholders are complex actions they are supposed to do (Boal & Hooijberg, 2001; Hambrick & Mason, 1984; Ireland & Hitt, 1999). CEO Alan Joyce is leading change at Qantas to deal with the challenges in the airline industry’s fast-moving and competitive environment. Why would Qantas be successful? Because there are many effective strategies Qantas has conducted.Firstly, they split the operations into separate business in order to make each of the business units more accountable. They have also been forced to look at how it can reduce its costs. Secondly, under Joyce’s leadership, the company has a significantly low er cost base than its full service parent, customers are very satisfied with discount airline. Thirdly, an area where cost savings have been seen as necessary is in staffing. And the last point is to surge fuel prices. There are many competitors to Qantas, they all take effective actions at any time.So Alan Joyce has had to deal with as he maps a road that will make Qantas to continue to operate as a successful and profitable airline around the world (Robbins, S. P, 2011). Conclusion In summarize, conceptual skills are needed by all managers at all levels, but these skills are more important in top management positions. In current business, top managers should have these skills to make wide decisions and establish the goals to lead companies to be successful. Conceptual skills represent collaborative processes at the organizational and strategic levels.The degree of leader success will depend largely on the leader's ability to maximize the full potential of these collaborative netwo rks. Reference Boal KB. , ; Hooijberg R. (2001). Strategic leadership: Moving on. The Leadership Quarterly, 11, 515–550. Finkelstein S. , Hambrick DC. , Cannella AA. , ; Jr. (2009). Strategic leadership: Theory and research on executives, top management teams, and boards. Oxford, UK: Oxford University Press. Glaser, R. , ; Resnick, L. B. (1989). Cognitive Apprenticeship: Teaching the Crafts of Reading, Writing, and Mathmatics.In Knowing, learning, and instruction: Essays in honor of Robert Glaser. Hillsdale, N. J: L. Erlbaum Associates,453-490. Kanter, R. M. (1984). The Change Masters. London: Unwin Hyman. Katz, R. L. (1974). Skills of an Effective Administrator. An HBR Classic. Harvard business review,  52(5), 90-102. Retrieved from http://hbr. org/1974/09/skills-of-an-effective-administrator/ar/1 Peters, T. J. , ; Waterman, R. H. (1984). In Search of Excellence. New York: Warner Books. Robbins, S. P. , R. Bergman, et al. (2009). Management. Frenchs Forest, N. S. W. , Pear son Education Australia. * *

Womens Roles In Aeschylus And Euripides Essays - Women And Death

Women's Roles In Aeschylus And Euripides Essays - Women And Death Women's Roles In Aeschylus And Euripides Womens Roles in Aeschylus and Euripides Due to the fact of similarities between authors writing in the same place and time, we often make the mistake of presuming their viewpoints are identical on the given subject. It would be a mistake to expect Aeschylus Agamemnon and Euripides Medea to express identical views on the subject; each author had a unique way. The opinions of these two writers on this subject are actually different. Aeschylus plays revolved around ethics, and commonly he presented as objectively as possible, by asking the audience to judge the ethical questions for themselves. Agamemnon is not really about Agamemnon as much as is about Clytemnestra, his wife. Clytemnestra tells us early on that she has suffered terribly in her life, and mentions the loss of her daughter Iphigenia. Aeschylus has making us sympathize with Clytemnestra. After Agamemnon arrives, Clytemnestra treats him almost like a god, insisting on wrapping him in a huge royal robe as he descends from his chariot. Agamemnon protests that this kind of welcome is unnecessary, but Clytemnestra is insistent, and he finally gives in. Clytemnestra, however, has an another motive; she uses the huge robe to make it difficult for him to fight against her; as Clytemnestra later confesses, Our never-ending, all embracing net, I cast it/ wide for the royal haul, I coil him round and round/ in the wealth, the robes of doom (Norton, 559). Once trapped, she stabs him three times. Killing a king is a very public act, and Clytemnestra makes no effort to hide what she has done. Rather, she comes out into the public square outside the palace, bearing the bloodstained robe, and tells the Chorus that she has killed their king, and why. Agamemnon had sacrificed his own child. Despite the fact that Agamemnon looked upon his deed as a public necessity, Clytemnestra saw her daughters death as a private loss, and consequently could not forgive it. The point is that Aeschylus has created a woman with whom his audience could sympathize, and whose pain felt real to them. This was no small effort, considering the fact that in ancient Greece women were looked same as slaves. Euripides, in writing Medea, presents women in a much different way. There is a similarity between Euripides story and Aeschylus; both Clytemnestra and Medea is strong, passionate woman who commit a horrendous crime. But then the similarity stops. In Agamemnon, we understand why Agamemnon did what he did, but somehow we feel that Clytemnestra was completely justified in planning ten years worth of bitterness against the man who killed her child. And under her circumstances, we completely sympathize with her desire to kill the man who separated her of the daughter she loved. Part of the reason we have so much sympathy for Clytemnestra is that Aeschylus presented her as a tragic character. We feel her pain, she does not seem insane to us. In the other hand, with Euripides Medea is the opposite. In the opening speech the Nurse warns us that Medea is dangerous; she is not presented like a suffering creature as much as the wrong woman to mess with. Later, the Nurse cautions Medeas children to stay clear of their mother for a while: What did I said, my dear children? Your mother Frets her hart and frets her anger. Run away quickly into the house, And well out of her sight. Dont go anywhere near, but be careful Of the wildness and bitter nature Of that proud mind. Go now run quickly indoors. (Norton, 644) In the very next speech Medea curses her children, she is not a nice woman. The reason why we can forgive Clytemnestra but not Medea is based in the innocence or guilt of their victims. Medea has killed her brother; she kills her husbands new bride; and later she kills her children. One cannot sympathize with these acts; they are all out of proportion to Medeas reasons for doing them; and they clearly show Medea to be out of her mind. But what does it say about Aeschylus and Euripides views on the role of women? Aeschylus would seem to have a much more open view of women, he gives Clytemnestra some credit. Moreover, he makes her sympathetic

Senior project final presentation Essays

Senior project final presentation Essays Senior project final presentation Essay Senior project final presentation Essay Essay Topic: Senior The acceptance cartel are listed below The project will design and implement a customer relationship management system in order to provide rewards to loyal customers Track customer purchases Allow points redemption for rewards at local stores Incentive to customers to shop online Provide improved information to Pettier management about purchasing trends System velveteen will be outsourced Interface will be a web browser System will access customer sales databases Right Personnel Assigned I would have recommended a different staff when It came to the no customer left behind project. In my case, I would state that I dont need any more chiefs on this project when I need Indians for the tribe. Meaning I have enough eyes on me, but I could use some help in on the actual project itself. I would think if they trusted Jim with a project like this they would have given him the reigns and stop hovering over is shoulder. In a since, with the appointment of Bob Petrols and sally Fauvism on the team they have all but taken away the full credit of the project of Jim. They have forced Jim into a lose-lose situation. The success of the project would be taken by the cronies of the department head and the Chief operating officer and the failure would fall solely introits lap. Maintenance Challenges in CRM System The maintenance challenges for the CRM or customer relations management system is large and complex, but pricing in this proposal is based only on modules used for the customer loyalty application. Citation needed PAGE 136) Requirements Effective customer inconclusiveness should be able to effectively store customer activity and convert to rewards and other incentives Easy for customers to coelenterates should be intuitive for customer use Proven pronouncements as proposed should have been used successfully by other clients Easy to implementlmplementation should not require outside consultants or extraordinary skills on the part of our staff or require specialized hardware Clytemnestra should be easily expandable as the number of articulating customers grows Vendor supporters should have proven track record of reliable support and Infrastructure In place to provide It constraints cost to ebulliences for one year should be under 500,000 Cost to operational operating costs should be no more than 1 million per year Time to implementation of implementation should not exceed three months Staff to implementlmplementation should be successful with the staff we have and with the skills they already possess (citation needed PAGE 126) Preventive Maintenance In this case preventative maintenance that Is needed Is the upkeep of the functionality Itself. The debugging of flaws and failures on the spot or when they are identified will prevent further damage to the system. Other forms of maintenance on a system are perfective maintained. Perfective maintenance is changes made to a system to add new features or to improve performance. The physical cost is never actually know but can be estimated. For example routinely checking your oil in your car can keep you from potentially buying a new engine for that said car. The actual dollar for dollar savings maintenance. Controlling Maintenance Requests I would sign on to or develop a remedy style ticket system for change requests and for user comment and feedback. This method is implemented in multiple major business and corporations and seems to work in the since of organization and proportioning the level of urgency of the request. The system would have to be implemented and staffed and this could add cost to this program incentive but in the log run it will keep the customer and the client happy with the incoming request and not being overwhelmed. Lessons learned Peters electronics can learn a wealth of knowledge during this project. The knowledge obtained can entail every aspect of the project management and the analyst standpoints. The delegation of duties between persons in the company lacked and needs to be improved. This being the companies top priority show have warranted more of a backing form the company when it comes to personnel.